Double check that you typed it in correctly.

If your secret code doesn’t seem to be working or you have lost your secret code prior to registering please contact us at http://www.mgae.com/epets_intl.asp Have your product serial number ready.

Please make sure you enter your secret code without spaces between the numbers.

Go to http://www.MyePets.com and scroll to the bottom of the page.

Click the “forgot my username/password” link. Your username and password will automatically be emailed to the email address you provided during registration.

If you already registered – Yes!

• Go to http://www.MyePets.com
• Login with your username and password
• Click “Enter MyePets.com”

If you have lost your secret code prior to registering please contact us at http://www.mgae.com/epets_intl.asp. For all other inquiries go to http://www.mgae.com/international.asp

Please contact us at http://www.mgae.com/epets_intl.asp.

If you have a pop-up blocker enabled, please disable it. 

If you require help or wish to report a member site misuse please email us at http://www.mgae.com/epets_intl.asp For all other inquiries go to http://www.mgae.com/international.asp

Credits belong to you and your MyePets.com™ characters and they cannot be traded with others.

You automatically become a member of MyePets.com™ when you purchase a new MyePets.com™ plush pet and register online.

You can access the site after you purchase a MyePets™ pet. Every MyePets™ pet comes with a secret code. By clicking the “NEW” to MyePets™ link you will be able to register your first pet and enter your secret code.

On every location in MyePets.com™ there is a “Help” icon. Click the icon to get help specific to the location you are on.

MyePets.com™ is a fun, interactive, and safe online environment where you can play with your very own MyePets™ pet. You get to name your MyePets pet, chat with your friends, and do lots of other super fun stuff! For more information, click here: (http://www.myepets.com/InstructionManual.aspx)

There is so much to do at MyePets.com™! You can go to the Arcade and play games; personalize you’re My House and chat with friends; take care of your pet in the ePet Vet or take your MyePets™ pet to the Spa for a makeover. Plus you can go shopping at the Flea Market and read the latest news at the news Kiosk.

Take the tour! The tour is a preview of all the cool things you can do with your new MyePets™! Use the controls under the screen on the MyePets.com™ homepage to take the tour.

When you buy a new MyePets™ pet, login like you always do and select “Rescuing a New pet” from the choices there. Enter your new pet’s secret code and GO!

MyePets.com™ products are available through the following retailers: http://www.myepets.com/About.aspx, and of course directly from us here at http://shop.myepets.com

MyePets.com™ credits are used for fashions, furniture and food for your MyePets™ pet.

MyePets.com™ are special and can only be used in the MyePets.com™ virtual world.

You can collect credits on MyePets.com™ by playing games in the Arcade. You can also collect credits by selling some of the fashions and room items you have collected back to their stores at half the credit value.

No. You can use the same account to manage all of the users registered to your email address. The initial registration process will be the same for each child. If you need to make changes to your account or adjust privileges for a child, you can use http://www.MyePets.com/UpdateMyAccount.aspx. From there, you can select which child to view.

Parents can change the settings for children who are 13 years of age and younger. Parents of children 14-17 years of age will only be notified of the children’s settings. For children 13 years of age and younger, parents can change their test messaging options, their electronic communications they receive and their ability to approve pending MyPals in the game.

Yes. Parents with children 13 years of age and younger will need to establish the child’s level of permission for online interactions during registration. After registration, parents will be able to make changes to their account information and the child’s privileges at http://MyePets.com/UpdateMyAccount.aspx

Your children, 13 years of age and younger, will be required to provide your email address during registration. You will be notified at that time and you can set up your account.

If you are 14-17 years of age, you can make changes yourself at http://www.MyePets.com/UpdateMyAccount.aspx. If you are 13 years old or younger your parent can make changes to your account at http://www.MyePets.com/UpdateMyAccount.aspx.

You can make changes to your account at http://www.MyePets.com/UpdateMyAccount.aspx.

If you are 13 years old or younger, you may not have permission to approve pals. Your parent can approve your pals at http://www.MyePets.com/UpdateMyAccount.aspx. If you have permission to approve pals, you may be at your limit. You can have a maximum of 30 pals. You may need to delete pals to accept new pals.

Your messenger might be se to “No Text.” In order to be able to “chat” or “text”, your setting needs to be set for “Click Text”. If you are 14-17 years of age, you can make changes yourself at http://www.MyePets.com/UpdateMyAccount.aspx.

You can change your settings to receive electronic communications from the MyePets.com™. If you are 14-17 years of age, you can make changes yourself at http://www.MyePets.com/UpdateMyAccount.aspx. If you are 13 years old or younger, your parent can make changes to your account at http://www.MyePets.com/UpdateMyAccount.aspx.

Yes! You can change your MyePets™ pet’s name at http://www.MyePets.com/UpdateMyAccount.aspx.